Privacy Policy

1. Introduction

Pro Recruit Talent Solutions ("Pro Recruit", "we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with applicable laws in India, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and rules framed thereunder, as well as other relevant regulations.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we keep it, and what choices and rights you have. It applies to visitors to our website at prorecruittalentsolution.com, job seekers who submit resumes or apply for roles, and companies that use our hiring services.

By using our website or providing personal information to us (including by ticking a consent box on a form), you acknowledge that you have read this Privacy Policy. Where consent is required, we will ask for it separately and clearly.

2. Who We Are (Data Fiduciary)

For the purposes of applicable data protection law, the data fiduciary responsible for your personal data is:

3. Scope

This policy covers personal data processed when you:

• Browse or interact with our website (including contact forms and job listings);
• Submit your resume or register as a candidate via Submit Your Resume or job application forms;
• Communicate with us by email, phone, or in person;
• Engage us as a client company for permanent hiring, volume hiring, specialized talent search, or executive search services; or
• Are referred to us or referred by us in connection with a recruitment assignment.

This policy does not apply to third-party websites linked from our site, or to employers' own hiring processes after we introduce a candidate. Those parties have their own privacy practices.

4. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

4.1 Candidates and job applicants

• Identity & contact: full name, email address, phone number, current city or location;
• Professional information: resume/CV, work history, education, skills, certifications, current or expected compensation (if provided), notice period or availability to join;
• Preferences: role type, industry, function, or other job-search preferences you share with us;
• Application data: cover messages, answers to role-specific questions, and job(s) applied for;
• Communications: emails, calls, and messages with our recruiters.

4.2 Client companies

• Business contact details: name, job title, company name, email, phone;
• Hiring requirements: role descriptions, headcount, location, compensation bands, and other briefs needed to perform a search;
• Contract & billing: billing address, GST or tax identifiers, purchase orders, and payment-related information where applicable.

4.3 Website visitors

• Contact form data: name, email, phone (optional), audience type (company/candidate/other), subject, and message;
• Technical data: IP address, browser type, device information, pages visited, and approximate location derived from IP — typically via cookies or similar technologies (see Section 10).

We ask that you do not provide sensitive personal data (such as health information, biometric data, or government ID numbers) unless we specifically request it for a lawful purpose and you choose to provide it.

5. How We Use Your Information

We use personal data only for legitimate recruitment and business purposes, including:

• Recruitment services: sourcing, screening, shortlisting, and presenting candidates to client companies; coordinating interviews and feedback;
• Candidate matching: reviewing your profile against open and upcoming roles across our client network in India;
• Communication: responding to enquiries, sending relevant job opportunities, and providing updates on applications (we do not send spam; you may opt out of non-essential marketing);
• Client delivery: fulfilling hiring mandates, account management, and quality assurance on our services;
• Website operation: operating, securing, and improving our website and user experience;
• Legal & compliance: complying with law, responding to lawful requests, and protecting our rights and those of others;
• Business administration: invoicing, record-keeping, and internal reporting.

We do not sell, rent, or trade your personal data to data brokers or unrelated third parties for their marketing purposes.

6. Legal Basis & Consent

Under the DPDP Act and related frameworks, we process personal data where:

• You have given consent — for example, when you tick the privacy consent box on our resume submission or job application forms, or when you agree to be contacted about relevant roles;
• Processing is necessary for a lawful purpose — such as performing a contract with you or a client, or for employment-related purposes at your request;
• We have a legitimate interest — such as operating our recruitment business, preventing fraud, or improving our services, provided your rights do not override those interests;
• We are required by law — to retain records or respond to regulatory or court orders.

You may withdraw consent at any time where processing is consent-based, by contacting us at hello@prorecruit.in. Withdrawal does not affect processing already carried out lawfully before withdrawal.

7. Sharing & Disclosure

We may share personal data only as needed for recruitment purposes:

• Prospective and current client employers — when we present your profile, resume, or application for a specific role or search. We share only information relevant to the opportunity unless you authorize broader sharing;
• Service providers — such as email hosting, cloud storage, applicant tracking tools, or IT support, under contracts requiring confidentiality and appropriate security;
• Professional advisers — lawyers, auditors, or insurers where necessary;
• Legal authorities — when required by applicable law or to protect rights, safety, or property.

If we use tools that process data outside India, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.

8. Data Retention

We keep personal data only as long as necessary for the purposes described in this policy:

• Candidate profiles: active registration is typically maintained for six (6) months from your last update or meaningful interaction, after which we may archive or delete your profile unless you renew or we have an ongoing placement discussion. You may request earlier deletion;
• Job applications: retained for the duration of the recruitment process and a reasonable period thereafter for compliance and dispute resolution;
• Client records: retained for the term of the engagement and as required for accounting, tax, and legal purposes (often up to seven years where statute requires);
• Website logs & cookies: retained according to our technical configuration, generally not longer than necessary for analytics or security.

When data is no longer needed, we delete or anonymize it where feasible.

9. Your Rights

Subject to applicable law (including the DPDP Act), you may have the right to:

• Access personal data we hold about you;
• Correction of inaccurate or incomplete data;
• Erasure of data no longer required or where consent is withdrawn and no other legal basis applies;
• Withdraw consent for consent-based processing;
• Grievance redressal through our contact channels, and escalation to the Data Protection Board of India or other authority where applicable.

To exercise these rights, email hello@prorecruit.in with the subject line "Privacy Request" and enough detail for us to verify your identity. We aim to respond within a reasonable period as required by law.

If you believe your data has been misused, you may also lodge a complaint with the relevant authority under the DPDP Act.

10. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

• Remember session preferences and security tokens (e.g. CSRF protection);
• Understand how visitors use our pages (analytics);
• Improve performance and user experience.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required by law, we will obtain consent before placing non-essential cookies.

11. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These include access controls, secure transmission where appropriate, and staff training on confidentiality.

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Please use strong passwords where applicable and notify us promptly if you suspect unauthorized access to your data shared with us.

12. Children's Privacy

Our services are directed at adults seeking employment or companies seeking to hire professionals. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected data from a minor, please contact us and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be posted on this page; where appropriate, we may notify you by email or a notice on our website. Continued use of our services after changes constitutes acknowledgment of the updated policy, subject to applicable law.

14. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data practices: